Management Staff

Joyanta Roy

Chairman/President & CEO

Mr. Roy began his career in Research and Development in Bangladesh before expanding overseas. He studied Statistics and Econometrics at the University of Dhaka and received training in monitoring, evaluation, project management, organizational development, and communication in Canada and the USA. With nearly 20 years of experience working with agencies such as Enfants Du Monde, Aga Khan Foundation, UNICEF, and DANIDA, Mr. Roy co-founded Capacity Building Service Group (CBSG) in 2003, a survey, research, and management consultancy firm that has established a strong foothold and trust among donor agencies, private companies, and government institutions through their commitment to quality work. Keeping up with the trend of technology-based solutions, he also founded another IT company called CBSG Informatix in 2015, which provides services such as web design, MIS design, and ERP design, as well as training to ICT projects of Government of Bangladesh.

Obaidur Rahman

Advisor

Mr. Rahman is a co-founder of CBSG and currently works for Panagora Group of USA. Rahman is a highly qualified professional with an MBA (IBA) and extensive training and education in the USA, Canada, India, and Bangladesh. With over 20 years of experience as a frontline Organizational Development (OD) specialist in Bangladesh, Mr. Rahman is recognized for his exceptional track record in facilitating, training, and consulting on organizational and human resources development, as well as various developmental issues.

Shafia Tahmida

Program Manager

Shafia is the lead of CBSG Bangladesh program activities. Besides her management functions, she leads the core research and data analysis team at CBSG. Holding a postgraduate degree in Statistics, she has developed a robust foundation in statistical methods, data analysis, and experimental design. Shafia possesses exceptional data analysis skills and is highly skilled in using statistical software such as STATA, SPSS, and R. Over the years, she has successfully managed numerous data analysis projects and has successfully contributed to various research and survey projects at CBSG.

Dr. Ajay Gupta

Lead Data Management and Data Analyst

Dr. Ajay Gupta is a senior Statistician and a fellow of CBSG. He earned his Ph.D. in Population Science from the International Institute for Population Sciences (IIPS), Mumbai. Leveraging his expertise in data management and data analysis, he has worked with various prestigious international organizations such as UNICEF, UNFPA, and WHO. Dr. Gupta contributed and performed an analysis of the Demographic Health Survey (DHS) data using robust statistical software such as SPSS, STATA, and Arc-GIS. His other notable assignment includes consulting for a WHO GSHS pilot survey where his focus was on optimizing data collection methods. As a fellow of CBSG, Dr. Gupta has made significant contributions to the data management and analysis sectors of the team, further enhancing their overall effectiveness and efficiency.

Rabiul Islam

Data Analyst

Mr. Rabiul works as a Data Analyst at CBSG. He completed his undergrad studies at the Khulna University of Engineering and Technology with a passion for Data science. With an extensive experience in data analytics gained from working on international projects, he brings innovative research and data analysis techniques to his role at CBSG. He has also worked as a short-term data analyst on USAID projects. Mr. Rabiul has a strong professional capacity for data collection app development and Excel based programming. He possesses excellent skills in developing data collection apps using SurveyCTO, KOBOTool Box, and Ona. Moreover, he is proficient in using STATA and SPSS for quantitative data analysis.

Nigar Sultana Labony

Finance and Admin Specialist

Ms. Labony serves as the Finance and Admin Specialist at CBSG. She is an accountant by training, having graduated from Chittagong University. Ms. Labony began her career as a Human Resource and Admin Officer for the Save The Children Korea project. She later worked for 3 years as a Finance and Procurement Manager for the BCTIP project at Winrock International, in collaboration with BITA. Before joining CBSG in 2021, she held the position of Accounts Manager at Himalaya Wellness Bangladesh in the private sector. At CBSG, she oversees operations and finance, managing the finance and billing systems for both national and international projects. Ms. Labony carries high integrity and commitment that has significantly contributed to her professional growth and to the organization.

Quazi Arunim Rahman

Program Officer

Arunim is a Program Officer at CBSG, where he contributes to new business development and provides professional support to our national and international consultancy assignments. His strong academic background, with a Master of Arts degree in Sociology from SAARC University, Delhi, is complemented by his diverse professional experience. His multifaceted career includes roles as an editor at Worthy Publications, a Program Officer at the Unicef project, and a Research Assistant at BRAC James P Grant School of Public Health, BRAC University. His experience in various sectors allows her to bring a unique perspective to CBSG, fostering innovation and enhancing our capabilities, and contributing to expanding our organizational reach and impact on a global scale, ultimately benefiting the communities we serve.

Dipannita Roy

Research and Training Officer

Dipannita brings four years of experience in development consultancies focusing on research, evaluation, and organizational development. She completed her postgraduate studies at the University of Chittagong, majoring in Environment and Forestry. Dipannita possesses excellent skills in human relations and coordination, equipping her with exceptional communication skills. Her strong aptitude for programmatic research and a passion for women empowerment enable her to address complex social issues with precision and sensitivity.

Arunima Tabassum

Training and Communication Officer

Ms. Arunima Tabassum serves as the Training and Communication Officer at CBSG. She brings three years of hands-on experience from the private sector in research and development. She a postgraduate degree in Development Studies from the University of Professional and began her career in the private banking sector and later gained professional experience at the Bangladesh Center for Development Studies. Before joining CBSG, she worked in the communication sector of a national NGO. At CBSG, she manages and coordinates with multiple clients. Her strong communication skills place her in a strategic position for business development and the delivery of consultancy services to high-profile clients.

Fojila Khanom

Senior Consultant - Gender and Child Rights

Fojila Khanom serves as a senior consultant for CBSG, specializing in gender, child protection, human trafficking, modern slavery, and women empowerment. With a postgraduate degree in social sciences from the University of Dhaka, her career lenghts over two decades, including significant contributions to Transparency International Bangladesh and various USAID projects. Currently, as a consultant with CBSG, Fojila dedicates her expertise to safeguarding women and children from violence and sexual abuse across capacity building and research assignments.

HM Simon Sunny

Data Analysis Manager

Mr. Sunny is working as a Data Analysis Manager at CBSG. He completed his post-graduation in Population Science and HRD from public University. He is well conversant with MS Access, SPSS, STATA for performing statistical analysis (qualitative and quantitative) and skilled at developing relational electronic database applications with SurveyCTO, ODK and CSPro. He is ingenious in designing data template, planning and supervising data entry, error management, quality control of data and maintaining database. He is specialized in developing and managing mobile-technology/tablet-based field surveys using software solutions like CSPRO, SurveyCTO and other ODK platforms that allow real-time digitization and processing of data. Set up survey protocol program for server and individual data entry devices.

Airin Akter

GIS Specialist

Airin Akter is currently working as a GIS Specialist at CBSG. She completed her Masters and Bachelor of Science in Geography and Environment, from University of Dhaka. She achieved a Research Fellowship Award fully funded by USAID and YouthMappers. She is skilled at implementing research methodology, assisting in data management, and analyzing the results of the research. Her educational background and experiences reflect a commitment and ability to plan, design, and implement research activities, training management, communication with local level people, etc. She has credentials of using the digital platforms of data visualization like ArcGIS-10.5, 10.6, 10.7, Erdas Imagine 2018, QGIS 2.18, Mapillary, etc.

Mozahidul Islam Nayon

Head Organization Development (OD)

Md. Mozahidul Islam is a senior member of Capacity Building Service Group (CBSG), and has been contributing to organisation development program and soft-skill training since 2009. Mr. Islam possesses strong expertise and experience in the areas off rights-based development programming, policy influencing and cluster development of Cottage Small and Medium Enterprise (CSMEs). Besides, he had long engagement in promoting the rights of socially excluded and marginalized communities of Bangladesh. He is an enlisted trainer and resource person of BDjobs.com for high profile professional development courses. He led CBSG assignments with UNICEF for communication campaign for promoting salt-iodization – managed district and sub-district level training and workshops with multi-stakeholders including government officials, schools’ teachers and people engaged in salt industries. As part of CBSG OD program and facilitation team, he facilitated over 20 OCA sessions with civil society organisations and imparted soft-skill training for over 15 NGOs.

SM Tofazzel Hossain

Research and Survey Coordinator

Mr. Tofazzel is senior member of CBSG team. Having MSS degree in Social Welfare from the university of Dhaka, Mr. Tofazzel served in many national and international agencies mostly at senior management level positions. His sectorial experience includes health & nutrition, human rights, anti-trafficking advocacy, capacity building of local government institutions and so on. He managed and coordinated large-scale research and survey projects of CBSG including project with Facebook and GFEEM. Besides, Mr Tofazzel has an excellent track record of coordination with Government departments and managing complex research projects of Bi-lateral partners.

Mehedi Hasan

Logistics and Admin Coordinator

Mr. Mehedi Hasan serves as the Logistics and Admin Coordinator at the CBSG. With a business degree, he has earned his skills over the past six years, focusing on providing essential administrative support for CBSG projects. His career began at Zoco Bangladesh in the supply chain management sector, where was involved in procurement of logistics and deliver them at multiple field locations. Mr. Mehedi is recognized for his proactive and committed approach at CBSG, ensuring the success of training sessions and workshops. He has successfully managed over 40 high-profile policy advocacy and training events, often held in 3 to 5-star hotels, attended by Ministers, high-level officials, foreign embassy representatives, and civil society members. His efforts have been instrumental in building training and event management portfolios of CBSG.

Shahinur Islam

Program Associate (Support and Logistics)

Mr. Shahinur Islam has been working with CBSG since 2009. As a logistics and program support staff, he successfully supported and organised events for large-scale ICT training program conducted in 147 batches in 16 districts. He is an instrumental staff CBSG who ensures readiness of ICT facilities including tablets, loaded with data collection application and automation facilities for presentation to large audiences. He provides sourcing as well as delivery support to our social enterprise penRpencil.com


Recent Assignments


  • May-September 2024
    OCA Contract with The Asia Foundation

    Organizational Capacity Assessment (OCA) of NGO partners in the Promoting Effective, Responsive, and Inclusive (PERI) Governance program in Bangladesh. This program is supported by the FCDO, UK.


  • March 2024 to April 2025
    Contract with the Freedom Fund, USA

    Capacity assessment, Capacity strengthening planning and implementation of the Freedom Fund partners in Bangladesh


  • October 2023 to January 2024
    Contract with Abt Associates

    Baseline Survey of FTF Bangladesh Nutrition Activity (BNA) project of USAID in 8 Districts in Bangladesh


  • November -2023 February 2024
    Contract with Asia Foundation

    Capacity strengthening of 14 selected partners of the South Asia Governance Program (SAGP) funded by the US Department of States


  • August - November 2023
    Contract with Abt Associates. USA

    Annual Performance Study of Bangladesh Feed the Future Nutrition Activity funded by USAID


  • August 2023 - January 2024
    Contract with Winrock International

    Pre-Baseline Activity and Baseline Study of Bangladesh Program to End Modern Slavery (B-PEMS)


  • Contract with PLAN International (Canada & Bangladesh)

    Endline Evaluation of Combatting Early Marriage Bangladesh (CEMB) project in Bangladesh implemented in two districts - Vhola and Jhalokathi. The project targets 140,000 adolescents, of them 56.6% are girls.


  • Contract with ACDI VOCA for USDA project evaluation in the Philippines

    Final Evaluation of the Philippine Coffee and Farm Enterprise (PhilCAFE) project in the Philippines. The project is funded by USDA and implemented in three provinces - Mindanao, Lozan and Visyas.


  • June - November 2023
    Contract with ACDI VOCA

    Final Evaluation of Philippine Coffee Advancement and Farm Enterprise (PhilCAFE) project in the Philippines


  • June - September 2023
    Contract with PLAN International

    Endline Evaluation of Combatting Early Marriage in Bangladesh (CEMB) project.


  • March-October 2023
    Contract Winrock International for Baseline Evaluation of RAIN project in Thailand

    Baseline Evaluation of USDA-supported Regional Agriculture Innovative Network (RAIN) project in Thailand. A mixed methods study with counterfactual groups. The baseline evaluation includes 6 value chain agricultural products such as Rice, Mangosteen, Cassava, Longan, Coconut, and Durian is grown across 11 provinces in Thailand.


  • December 2022 - June 2023
    Framework contract with Landesa, USA for Mixed Methods study in Bangladesh

    Mixed methods study in Bangladesh for the - Equal Stake in the Soil - Project of the Stand for Her Land (S4HL) Campaign


  • September 2022 - December 2022
    Contract with ICF Macro, USA

    RMG Supply Chain study for US Department of Labor


  • July - December 2022
    Contract with Winrock International, USA

    Final Evaluation of United States Department of Agriculture (USDA) supported SAFETI project in Bangladesh in Association with Athena Infonomics


  • December 2021 - February 2022
    Contract with Manusher Jonno Foundation

    Review of the Rights of the Ethnic People theme of the EPR project


  • December 2021 - April 2022
    Contract with MDF Netherlands

    Evaluation of Dutch Employers Cooperation Programme, Ministry for Foreign Affairs, Director Department for Sustainable Economic Development.


  • September 2021 - December 2022
    Contract with ICF (USAID Global Office for a multi-country study on High Impact Practices in M&E fo

    USAID Global project - a multi-country study on Evaluation High Impact Practices (HIP) of FP Service Delivery in USAID projects implemented by Chemonics, PathFinders, SCF and SMC in Bangladesh


  • August 2021 - February 2022
    Contract with Asia Foundation

    Organizational Capacity Assessment (OCA) of South Asia Governance Program (SAGP) grantee organizations in Bangladesh


  • August - November 2021
    Contract with Abt Associates

    Annual Performance Survey FY 2021 for USAID funded Bangladesh Nutrition Activity (BNA) Project in Zone of Influence -three districts


  • May-June 2020
    Contract with GIZ

    Project Operational Manual Development - HELVETAS-ICCO-SUSHILON


  • March-April 2021
    Contract with NACOM for USAID local works project

    Capacity Needs Assessment of NACOM and Update and=or develop organisational policies


  • December 2020-February 2021
    Contract with GIZ for project Evaluation

    Phase-end evaluation of SHRC project implemented by BRAC and ICCO


  • November 2020 - February 2021
    Contract with UNI GLOBAL for a Multi-Country Study

    Mapping and Labour compliance Study of IFI project in South Asian Countries


  • September-December 2020
    Contract with DIAKONIA Project Partners

    Strategic Plan Facilitation and Documentation for four partners


  • September-October 2020
    Contract with PLAN-Awaj

    COVID-19 and Women Empowerment in the RMG sector in Bangladesh


  • August-December 2020
    Contract with Abt Associates

    USAID supported BNA Baseline Survey in COX-Bazar District


  • August 2020- January,2021
    Contract with Abt Associates

    Annual Performance Survey: BNA FY 2020 in Zone of Influence (ZOI)


  • August-December 2020
    Contract with ACDI-VOCA

    Annual Performance Study USAID-RDC project


  • July - September 2020
    Contract with Helvetas

    Country Strategy Studies for SDC


  • September 2019 - March 2020
    Contract with ALRD

    Facilitate Organisational Strategic Plan Process 2021 - 25


  • October - December 2019
    Contract with Abt Associates

    USAID BNA baseline survey (1st baseline) on Food Security, Health and Women Empowerment


  • September - November 2019
    Contract with ALRD

    Strategic Planning 2020 to 2025 Conducting regional and central level workshops including documentation


  • August - October 2019
    Contract with Winrock International

    Impact Survey and Mid-term Evaluation of SAFETI Project


  • 15 April to 30 May 2019
    Contract with ICF-Macro, USA

    Remote and advance level data analysis support for a Media Survey conducted in central American country Honduras


  • March – May 2019
    Contract with Blast

    Final Evaluation of Workers’ Empowerment and Advocacy in the RMG Sectors (WEARS) Project


  • February - June 2019
    Contract with Profundo - Netherlands

    Conduct Labour Compliance study on Dhaka Metro Rail Project in association with Building Wood-workers International (BWI) affiliates in Bangladesh


  • January-May 2019
    Contract with Simavi, Netherlands

    RiTU Midline Survey in 149 Schools of Netrokona District


  • December 2018 - February 2019
    Contract with RJ for GFEMS

    Beneficiary Vulnerability Analysis and Engagement of CSE and CSEC 


  • October 2014-March 2017
    Contract with Winrock International

    Organizational Development and M&E Capacity Building of BCTIP project partners


  • October 2018 - January 2019
    Contract with Chance Swiss

    Assessment of the Extent of Protection of Rohinga Refugee Children in Ukhia and Teknaf Camps


  • August - December 2018
    Contract with Chemonics International Inc., USAID

    Conduct Satellite Spot Assessment of Smiling Sun Network.


  • October 2018 - February 2019
    Functionality and Sustainability Assessment of CSPs

    USAID`s AUHC project


  • May - August 2018
    Contract with Ecorys, UK

    Conduct impact assessment survey for Sharique project.


  • May - September 2018
    Contract with Start Fund Bangladesh (SFB)

    Conduct nationwide CSO mapping for emergency response.


  • January - March 2018
    Contract with Nutrition International (NI), Canada

    Conducting 6 Policy Dialogue Workshop on Salt Iodization at District level.


  • January 2018 - December 2019
    Contract with Helvetas Swiss Intercooperation

    Third Party Monitoring and Periodical Surveys for Sharique Phase-IV Program.


  • May - September 2017
    Contract with Helvetas Swiss Intercooperation

    Baseline Study of Sharique Phase-IV Project.


  • May - August 2017
    Contract with Pathfinder International, USA

    Capacity Assesment of 24 SH-NGOs.


  • April - September 2017
    Contract with ICF, USA

    FBS Users' Experience Study of Facebook Inc.,USA.


  • April 2017 - September 2017
    Contract with FNV, Netherland

    Household Survey on Livelihood Situation of family Garment's Workers.


  • February - March 2017
    Contract with Micronutrents Initiatives

    Policy Dialogue Workshop on Universsal Salt Iodization 6 Districts.


  • January - March 2017
    Contract with Stiching Simavi (Erasmus University, Rotterdam), The Netherlands

    Baseline Survey at Netrokona District.


  • November 2016 - December 2017
    Contract with ICT Division, MPTIT

    Professional Outsourcing Training and employment service.


  • August - December 2016
    Contract with Maxwell Stamps/UkAid

    Endline Perception Study of Community Legal Services (CLS) Programme


  • July 2016 - December 2017
    Contract With FNV Netherlands

    Contract With FNV Netherland. Conduct Study On Precarious Workers in all Five GUFs.


  • March - July 2016
    Contract with Fred Hollows Foundation

    (KAP) Survey and Gender Analysis in Barisal Division for SiB Project of Standard Chartered Bank


  • February - May 2016
    Contract with Helvetas Swiss Intercooperation

    Satisfaction Assessment of SDC's local governance project Sharique III


  • January - September 2016
    Contract with SOMO Netherlands

    Study on adult wages in the export-oriented garment industry and the relation with child labour and education


  • January - February 2016
    Contract with RTI International

    Mapping of Capacity Building Institutions in Bangladesh under USAID's Asia Support Services for Local Solutions


  • December 2015 - February 2016
    Contract with Development Alternatives Incorporated, USA

    Performance Management System Implementation, and conduct a Salary Survey


  • November - December 2014
    Contract with American Solidarity Center

    Evaluation of RMG sector project of US Department of State - DRL project


  • April 2014 - June 2017
    Contract with Development Alternatives, Inc. (DAI)

    Capacity Assessment and Capacity Buildning planning of USAID's Agricultral Value Chain (AVC) Project partners


  • April - June 2014
    Contract with IndustriALL Regional Office, Delhi

    Mapping on organizing RMG workers in Bangladesh (Dhaka city and surroundings)


  • March 2014 - June 2017
    Contract with Agro-inputs project, CNFA/USAID

    Organizational Capacity Assessment and Capacity Development of USAID supported Agro Inputs Project (AIP)


  • November 2013 - June 2017
    Contract with Winrock International under CREL/USAID

    Organizational Capacity Assessment for 18 potential partner NGOs of CREL project


  • Septemeber 2013 - February 2014
    Contract with SDF for World Bank Project

    Capacity Building of Nuton Jibon Project Staff - Strategic Capacity development plan plan, Staff skill development etc.


  • July - November 2013
    Contract with JICA Project Team rep by PADECO Co. Ltd.

    Action Research for Collaboration Between CBO and Comilla City Corporation


  • July - December 2013
    Contract with MDF Netherlands

    FNV Mondiaal Baseline 2013. International studies - Bangladesh with Peru, South Africa and Zimbabwe


  • June - October 2013
    Contract with Maxwell Stamps Ltd.

    Baseline Perception Survey of DfID supported Community Legal Service (CLS) Project


  • April 2012 - January 2013
    Contract with Chemonics Inc, USA

    Capacity Strengthening of 26 SSFP network NGOs


  • July 2009 - March 2014
    Contract with Aga Khan Foundation/CIDA

    Organizational Development of four civil society organizations


  • View More

    How We Serve


    Organizational Development (OD)

    CBSG takes the Organizational Development and Change... Read more


    Research & Survey (R&S)

    Research and survey are very effective tools as well... Read more


    Training & Facilitation (T&F)

    CBSG considers professional development an integral ... Read more


    Project Cycle Management (PCM)

    CBSG brings hands on expertise to the services of NG... Read more


    ICT

    We provide hands on practical training and real life... Read more


    Ongoing Projects


  • Contract with Asia Foundation


  • Contract with Abt Associates. USA


  • Contract with PLAN International (Canada & Bangladesh)


  • Contract with ACDI VOCA for USDA project evaluation in the Philippines


  • Contract Winrock International for Baseline Evaluation of RAIN project in Thailand


  • Framework contract with Landesa, USA for Mixed Methods study in Bangladesh